Careers at Lake Country Power
Lake Country Power is a progressive not-for-profit electric distribution company that provides power to nearly 43,000 members in beautiful northern Minnesota. We are a Touchstone Energy Cooperative. We are an equal opportunity employer. We offer employees a competitive salary and excellent benefits package.
Our company culture is member-driven with an emphasis on providing exceptional service. Employees at Lake Country Power deliver safe and reliable electric service, manage member resources wisely and serve to help our communities prosper. Our vision is to be a highly reliable, top tier performing system and the provider of choice for our members. We do this by having a financially strong, technology driven, resourceful and pro-active organization. We strive to be the employer of choice for our region.
Consumer Account Representative
Lake Country Power has an opportunity for a full-time Consumer Account Representative in our Kettle River, Minn., office. The main responsibilities of this position include resolving a wide range of member inquiries regarding collections, membership transfers, bill payments, capital credit refunds, etc. This position also updates and maintains member billing records.
Qualified candidates must have 2 years post-secondary education or have 2-5 years of related consumer billing work experience. Excellent customer service, problem solving and conflict resolution skills, experience with Microsoft Word and Excel, and superior verbal and written communication skills are also required.
Application deadline is July 1
Lake Country Power is an Equal Opportunity Provider and Employer - Minorities/Women/Veterans/Disabilities
Lake Country Power only accepts applications when the cooperative posts a job opening. Lake Country Power does not accept or retain unsolicited applications or resumes for employment. When Lake Country Power has a position opening, we post that opening in our local newspaper classified ads, on our Lake Country Power Facebook page, and on the websites for Lake Country Power, Minnesota Rural Electric Association and Minnesota Works.
A pre-employment physical and drug screening is required prior to hire date.
Employment applications are available online.
Additional career resources:
For additional career resources, you may also search for employment with other electric cooperatives across the nation by visiting the Minnesota Rural Electric Cooperative web site. Your portal to career opportunities in the cooperative network is also available at TouchstoneEnergy.jobs. If you're looking for a job with an electric cooperative, you'll discover a seamless access point to the many opportunities available at both Web site.
Equal employment opportunity
Non-Discrimination Statement: This institution is an equal opportunity provider and employer.
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at firstname.lastname@example.org.