Report an Outage

Quickly report power outages to Lake Country Power, check outage status and access support resources to restore service safely and efficiently today.

Members can report an outage through SmartHub, by phone or SMS/texting. Please do not report outages through our social media channels.

SmartHub

Login to SmartHub, follow the prompts for outage reporting, and the information will automatically be sent to the dispatch team.

Call

Call the toll free number at (800) 421-9959, press #1, to have information relayed to Dispatch.

Text

Texting services coming soon.

Things to know about the Outage Map and crew status:

Crew Assigned means that the outage is known and has been scheduled. It may or may not mean a crew is on site.
A "Hard Hat" icon means that a crew has been assigned. It may or may not mean a crew is yet on site. The outage is known and scheduled.
Lake Country Power does not provide estimated time of restoration.