Payment Options
Lake Country Power offers several billing programs to help simplify your life. The options are summarized below. If questions, please contact our billing department at 800-421-9959, press #5.
Pay with SmartHub
The smartest (and most popular) way to manage your account. Lake Country Power offers the latest technology to help you manage your electric account 24/7 by computer, smartphone or tablet device with a free online application called SmartHub.
LCP Easy Pay
The auto pay program is known as "LCP Easy Pay." Save time and eliminate the hassle of writing checks to pay your electric bills. This free electronic funds transfer program will help simplify your life and you’ll save a stamp each month. The program is ideal for travelers and snowbirds and assures your good credit rating.
Pay with Credit Card
We take credit card payments (Visa, MasterCard or Discover) online, by phone through our automated system, or in person at our three service center locations.
Enrollment for automatic payment with a credit card (Visa, MasterCard or Discover) is managed by you, the cooperative member, through SmartHub.
Pay by Phone
Lake County Power offers a Pay-by-Phone automated system. It’s safe, secure, convenient, and it’s a FREE service to our members.
Our free payment service can be accessed by calling our main phone number, at 1-800-421-9959 or by dialing our toll free payment line directly, at 1-855-940-3795. We take checking and savings accounts, or credit card payments through this automated service.
You will need your electric account number to get started, and you will be required to set up a 4 digit PIN (Personal Identification Number). First time users can access the system with the last 4 digits of their social security number. Follow the phone prompts to create your unique PIN.
Pay at Kiosk
Both kiosks can be used during regular business hours, which will allow members to avoid waiting in line to make a quick payment. The after-hours kiosks in Mountain Iron, Cohasset and Kettle River are also open daily from 6:00 a.m. until 8:00 p.m. The outer/external doors will remain open during these times and then automatically lock.
Budget Billing
Budget billing can level out your monthly power bills. Take advantage of a fixed monthly electric bill payment and enroll in budget billing. The monthly budget amount is primarily based on the average of the previous 12 month bill history. Budget bill amounts are re-evaluated two times each year, in the months of March and August.
Regular, on-time, monthly payments will be required to utilize the benefits of the budget billing program. Late or missed payments of your monthly amount due may result in being removed from the budget program. Should this occur, we offer automatic payment options as a free service to our members.
We recommend that budget bill members periodically monitor energy use. If you are expecting an increase in your consumption, please contact us to review your account. We will work with you to ensure your fixed monthly budget is sufficiently covering the actual amount of energy usage. Lake Country Power reserves the right to make adjustments to your monthly budget amount, as needed. If this does occur, you will be advised by mail.
To get started, contact one of our call center representatives at 800-421-9959.